FAQ
FAQ - Registration & Login
General Login & Registration
How do I sign up with stickK?
How do I log in to my stickK account?
Once you've created an account, simply click the "Login" button located in the top right corner of any page on the website and sign in with the email address and password associated with your account.
What happens if I ask stickK to "remember me" on the login page?
Instead of having to type in your account information (email + password) every time you log in, stickK will remember this information for you. To undo this action, simply uncheck the "remember me" box on the login page. Please note that this option should only be used on a personal/private computer.
Password Inquiries
I forgot my password.
*If you followed the above instructions to retrieve your password and haven't received an email from us, here are some possible reasons why:
- Check your email's spam/junk folders
- Did you misspell your email address when signing up? If so, contact us.
- Add [email protected] to your email's safelist
- Some emails may be blocked by your ISP (Internet Service Provider)
- Still can't find it? click here to contact us and we will help
I know my password is right, but it still won't work?
I want to change my password.
Still having trouble? Contact us here.
Email Address Inquiries
I want to change my login email address.
No problem. Just use the email address associated with your account to log in; once logged in, click the arrow icon in the upper right hand corner of the screen and select 'account settings' from the dropdown--you may edit your email address via the 'account info' tab.
I forgot the email address that is associated with my account.
Using a valid email address, please fill out a "Contact us" form and provide us with as much information as you can remember about your account. We will work with you to refresh your memory and get you into your account in no time.
If the above troubleshooting tips didn't help, then let us personally take care of it for you--just contact the stickK support team and we will work with you to resolve whatever issue you're encountering.